Specialist Care Support

As a specialist provider of complex care services we understand that living with a long-term condition and suffering from a lack of independence can be extremely challenging. Our professional, nursing led carers provide support services that are individually designed for those who need assistance with a range of complex conditions, from diabetes through to those with head or spinal cord injuries.

A thorough understanding of your condition and the ongoing professional training of our specialist carers are central to providing you with the very best care. When we receive a referral from the local authority, clinical commissioning groups or those purchasing their own care we provide a complete assessment package, utilising our specialist nursing expertise at every stage of the process.

We will develop a detailed person-centred care plan for you that will identify all of your requirements, enabling us to implement a highly effective care service. We regularly review this document with you to ensure that we continuously adapt our care service to meet your changing needs and preferences.

AMG is able to supply a wide range of Registered Nurses, Healthcare Assistants and Support Workers with specific skills, tailored to your complex care requirements, to support you to remain living in your own home. We have a sustained record of success in providing high quality bespoke care in almost all clinical and social settings, providing care for individuals with a range of needs including: those with head injuries; spinal cord injuries, epilepsy, cerebral palsy; muscular dystrophy; autistic spectrum disorder; diabetes types I and II; learning difficulties; physical disabilities; and challenging behaviour. With our in-house nursing and medical skills we can provide support for any condition no matter how simple or complex.

If you need medical intervention, for example: tracheostomy; ventilation, gastrostomy, naso- gastric tube, medication PEG’s, suction and the management of oxygen; we will provide fully trained competent support staff to meet those needs.

We have a highly experienced Training and Development Team, which comprises Complex Care Specialists, Clinical Nurse Specialists and Quality Managers. They support the implementation of complex care packages, mentor our Care Teams, complete clinical assessments and ensure that all of our clinical tasks are undertaken in accordance with internal policies and NMC guidelines. The team undertake internal audits and monitor service feedback to ensure that the service delivered is of the highest quality at all times.

Our complex care service is most suited to individuals who:

AMG's Specialist Care Services are available when and where you need them:

  • Have been discharged from hospital and have significant nursing and clinical care needs that need to be continually monitored.
  • Are in hospital wards such as intensive care or high dependency units and are due to return home, faced with a long-term recovery process.
  • Suffer from degenerative conditions and have on-going care needs.
  • Have physical or learning disabilities and require long-term support in the home.
  • Have complex care needs and are dependent on life sustaining technology.
  • From 1 hour to 24 hours a day
  • Day care
  • Waking night care / sleeping night care
  • Live in care
  • Round the clock care
  • Respite care

Caring for you at home

Deciding on the best care services for yourself or a loved one is a difficult decision; understanding the process is the first step to you being able to make an informed decision.

Read about our care process

Quality assured services

We are here to try and improve people’s lives in whatever way we can; so we always think about how we can do things better, go the extra mile, and make things possible.

Read about our quality assured services


Training and development is something that we take very seriously at AMG. We know that the standards we have achieved over the past 30 years are only as good as our next carer.

Read about or training & development standards

Frequent questions

If you’re considering becoming an AMG Customer you’re bound to have a few questions. We've summarised a few of the questions we’re most commonly asked.

View our FAQ's