Phone: 01785 608200
Email us: karen.blundred@amgnursing.com
Post:

AMG Nursing and Care Services
Head Office
Rugby House
Brooms Road
Stone Business Park
Stone
Staffordshire
ST15 0SH
How to make a complaint:

If you are unhappy with the help you are getting from AMG please let us know using the contact details above.

If you are unhappy with what AMG say about your complaint, you should contact the Local Government Ombudsman;

The Local Government Ombudsman
10th Floor
Millbank Tower
Millbank
London
SW1P 4QP

Advice Line Tel: 0300 0610614
If you are still not happy with the answer you are given or the support we are giving you can then contact:
About the Care Quality Commission


They check all health and adult social care services in England.
They check services run by:

- the NHS

- local councils

- private companies (this is what AMG is)

- voluntary groups
They help people who are affected by the law called the Mental Health Act.
As well as home-care agencies they also look at other services like:

- hospitals

- ambulance services

- mental health services

- dentists

How to contact The Care Quality Commission:

Phone: 03000 616161
Email us: enquiries@cqc.org.uk
Website: www.cqc.org.uk
Post:

Care Quality Commission
Citygate
Gallowgate
Newcastle upon Tyne
NE1 4PA